About Ace Dabasol
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Viewed 17
About me
I work in a Business Processing Outsource or known as a BPO industry for 5 years.
I have worked as a customer service representative/back office and a chat representative in different lines of business. Been in different roles in my previous job that made me perform well in my career.
Experience
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2017 - 2020
Accenture Inc.
Customer Service Representative/ Transactional Processing Associate
Performed Roles:
• Complaint Handling & Issue Resolution
• Telephone Sales & Customer Support
• Order Processing / Transaction Management
• Data Entry and Database Administration
• Email Support and Chat Customer Support -
2015 - 2022
Convergys
Customer Service Representative/Back Office Agent
Performed Roles:
• Complaint Handling & Issue Resolution via phone support
• Email Customer Support for order follow up