About Adriana Flores
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Viewed 9
About me
A self-motivated and energetic virtual assistant with more than 10 years of providing exceptional administration support and customer service. Experience in providing support and information to customers and team. Able to work independently or as a team member, and confident at solving problems and taking initiative.
Experience
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2020 - 2023
American Safety Institute
Business Coordinator
• Edited, translated, and proofread 13 courses in both English and Spanish.
• Made reports to the states of Florida, New Jersey, and New York, through their platforms.
• Administered charges, refunds, and disputes for both clients and affiliate agencies.
• Managed online affiliate and student accounts.
• Helped I.T. with testing the software and making sure it was running smoothly.
• Answered phone calls and virtual support messages quickly and efficiently.