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About me

Integrity, professional work ethics, time management, and doing my task the right way are among my strengths as a Virtual Assistant. Valuing the trust given to me is my top priority, thus, I always prove my worth. I take pride in claiming that have the right attitude and never compromise in fulfilling my duties and responsibilities. I always give the extra mile to my employer and do not quantify all that I do as I believe that when a business grows, I am part of it too.

I have been a Virtual Assistant for 2 years supporting a CEO and different departments of a company based in Australia. I have also experience in Accounting and bookkeeping services. Before this, I have been employed for more than 10 years in different business process outsourcing companies handling customer service, customer support, and email support of known Telecommunication businesses in the United States, United Kingdom, and Australia. My more than a decade of experience in handling different types of customer service and back-office responsibilities made me the best in this field and be multitalented which will greatly help your business grow. My previous employers have professionally trained me in dealing with different types of customers to attain 100% client satisfaction. I have also enrolled in different online courses to meet the demands and skills of a modern E-commerce and social media Virtual Assistant.

My skills that you will be interested in are:

– Admin Support using Google and Microsoft tools
– Customer Service and Support
– Email Management
– Data management, Data Entry
– Data research
– Product research
– Product lister
– Basic photo and video editing
– Making daily schedules and reports


  • 2020 - 2022
    Superdraft Australia

    Customer Solutions / Admin Virtual Assistant

    To an Australian client, doing admin tasks assigned
    by the COO, CFO, and different heads of the
    department ensuring reliability; email management
    for admin and no reply emails; taking action on all
    project email related request from Sales
    Consultants and project support team at the
    earliest possible; recording and entering data
    needed in excel and the company’s CRM for reports
    with at least 99% accuracy.

  • 2015 - 2021
    Angemi Business Systems

    Accounting Supervisor

    Perform bookkeeping using MYOB for different clients’ accounts. Prepares reports and filing of all tax-related requirements or compliance and financial statements on a monthly, quarterly and annual basis. Prepares requirements for yearly Securities and Exchange Commission requirements for Corporate clients.

  • 2012 - 2015
    TeleTech / Telstra

    Email Support Consultant

    Provide customer service and email support to Telstra customers in Australia. I answer and execute customers’ billing problems, process changes in accounts, and assist in whatever tech-related issues with their mobile phones and services.

  • 2012 - 2013
    Sutherland Global Services

    Customer Service Representative

    Provide customer service support to AT&T customers based in the United States. My roles include selling and upgrading their plans and packages, assisting in any billing and tech-related concerns. Preparing and processing newly signed up applications and any changes that should be done to the customer’s account.

  • 2007 - 2011
    KGB Philippines

    Customer Service Representative

    Directory Assistance support to 118118 customers based in the United Kingdom.


Email Management
Calendar management
Google Suite
Customer Service




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