SALES CONSULTANT

Work Description: Handling Customer Service, Admin & Finance Staff, Managing Condo Property in Service Department.

 Monitored enquiry and confirmation in our booking site such as Airbnb, Agoda, Home away and Booking.com.Do follow up call to the client if they have other concern in their booking, Send email confirmation/Thank you message to the tenant.

 Admin & Finance Staff-Assist in all accounting matters of the company.
 SERVICE DEPARTMENT-File and update spreadsheet, update enquiries and confirm booking, must block the date in all booking site once we have confirmation booking, must personally check the condominium unit to ensure everything is ready.
Accommodate condominium tenant’s concerns, take charge of client’s payments term, and deposit payment immediately in bank accounts, update in spreadsheet the account balance and make PO end of the month for the bills.

CUSTOMER SERVICE COORDINATOR/ WAREHOUSE MANAGEMENT COORDINATOR.

CUSTOMER SERVICE COORDINATOR

 Identify and assess customers’ needs to achieve satisfaction.
 Resolve customer complaints via phone, email or social media.
 File and update sales report every week.
 Schedule Training and Seminars.
 Post & update in social media accounts.

WAREHOUSE MANAGEMENT COORDINATOR

 Ensures all received sales orders are processed and communicated.
 Coordinates availability of products to Finish Good Warehouse.
 Provides feedback on the availability of products and schedule of delivery.
 Coordinates lack of items to complete clients’ order.
 Updates Chemicals Inventory at EBT System.
 Updates KPI weekly monitoring.
 Submits Lazada/Shopee orders monitoring (E-commerce).
 Submits daily outgoing report.
Retains documented information as evidence of quality compliance.

ADMINISTRATIVE ASSISTANT

 Responsible for handling day- to- day operations including scheduling, client intake and documents management, serving as point of contact for all administrative functions, including email correspondence and ordering office supplies.
Compiled and maintained records, completing forms and filing as necessary.
Organized documents and maintained file system to ensure easy access to all project records.
Provided administrative support for department managers, including scheduling meetings, making travel arrangements and making Statement of accounts.