About Angelika Artiaga
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Viewed 21
About me
I am a fast learner that can easily adapt to new environments, self-reliant on my assigned tasks, assertive in making decisions, can work under peer pressure, used to dealing with customer concerns/complaints, and I am a continuous challenge seeker.
Experience
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2022 - Present
KeyOpp Property Management and Investments
Property Specialist (Virtual Assistant) for Operations Department
As a property specialist who is assigned in the Operations Department, I am in charge of dealing with answering phone calls, responding to a variety of request in email, issue violations and cascade announcements to the properties, process reverse payments, review credit requests, record invoices for utilities, vendor invoices, and communicate with the property owners in a daily basis.
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2021 - 2022
KeyOpp Property Management and Investments
Property Specialist (Virtual Assistant) for Maintenance Department
As a property specialist who is assigned in the Maintenance Department, I was tasked to troubleshoot different types of maintenance requests from finding the suitable vendor for the job to following up and scheduling their visit until the processing of the vendor’s invoices.
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2019 - 2021
Artiaga’s Meatshop
Owner
In managing my own business my decision making, customer relations, sales and marketing, employee management and analyzing the new pandemic market was honed with my everyday experiences in operations. I was equipped in high-risk decision making for the business. I have analyzed the customer and my employees needs and utilized them for the betterment of my business.
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2019 - 2019
The Carmen Hotel
Executive Assistant to the General Manager
As an Executive Assistant to the General Manager, I was in charge of personally managing his daily work efficiently. I had the task of taking the minutes of the meeting and communicating official orders from my Executive. I was delegated to strengthen relations with our business partners and act as a representative of the hotel in my Executives absence.
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2018 - 2019
Quantrics Enterprises (Bell Canada)
Technical Support Level 2
As an agent in this department, I have received unreported complaints and outages where no solution has been cascaded and we have to give a prompt and reliable answer/resolution to our customers.
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2018 - 2018
Quantrics Enterprises (Bell Canada)
Customer Service Representative
As an agent I have experienced and received complicated concerns from customers and resolved them with utmost satisfaction. I have also been assigned to be a mentor of newly recruited Q members to share my product knowledge. And I am now part of the new LOB for mobility, Technical Support.