About Carol Kane Balatero
25 years old and mother of two. I was not able to finish college due to some financial difficulties that’s why at the very young age of 18, I took a risk to start working in the BPO industry. Though I felt intimidated because I am just the one who is not a degree holder in my batch but I worked hard to gain experience until I continue working up until now. I love singing and I can somehow say that I have a beautiful voice to at least I can brag singing in a Karaoke. I love arts as well and writing stories. I wanna work hard as much as I have the strength to provide the best to my children. I wanna hustle and enter the virtual assistant industry to be able to afford to things for myself and to travel without the pressure of working in the office, so wish me luck.
2021 - 2022
Accepting payments, billing insurance companies and elaborating insurance statements.
2020 - 2020
Ensuring to follow and provide insurance policy information to members.
2017 - 2020
Handling calls, chats, and emails of customers to technical errors they got using the software/product .