About Cindy Africa

  • Viewed 143

About me

Cindy is a results-driven individual who’s passionate about building excellent customer relationships to achieve client retention effectively. She has three years of experience in providing customer and office management support in the retail industry and successfully helped companies offer their customers the best customer experience they deserve.

In 2020, she started an online digital printing business called Pulso Prints. She became responsible for wrapping and packaging goods, organizing inventory, clerical duties, and moving products to the logistics team for fulfillment. She’s also in charge of bringing traffic to the site by running Facebook Ads and ensures that the website works seamlessly from the shopper’s perspective.

Core Competencies:

  • Administrative Assistance
  • Customer Service
  • Live Chat Support
  • Email Handling and Management
  • Data Entry and Research
  • Social Media Management
  • Basic Graphic Design
  • Facebook Ads
  • Product Listing

Experience

  • 2021 - Present
    Pulso Prints (STARTUP)

    Social Media & Ecommerce Associate

    • Responsible for wrapping and packaging goods, organizing inventory, clerical duties, and moving products to the logistics team for fulfillment
    • In charge of bringing traffic to the site by running Facebook Ads
    • Ensures that the website works seamlessly from the shopper\’s perspective by inputting and monitoring SKUs, ensures that all the product listings are displayed properly, verifying discount code functionality, and assessing load speed

  • 2018 - 2020
    Family Health and Beauty Corp. (Watsons Pharmacy)

    Pharmacy Assistant/Store Officer

    • Delivered quality customer service to patients, responding to inquiries, questions, or requests
    • Performed administrative tasks such as email management, processing incoming orders, vault management, and prepare detailed reports
    • In charge of the overall performance of the store whenever the immediate head is not around such as weekly and monthly promotions

  • 2017 - 2018
    South Star Drug, Inc.

    Pharmacy Assistant/Cashier

    • Assisted pharmacists by performing all clerical duties necessary to ensure that a pharmacy is running efficiently
    • Handling monetary transactions
    • Merchandising and display

Languages

American English (Written)
Proficient
American English (Verbal)
Proficient

Leave Your Review

  • Overall Rating 0
//