About Clint Buena
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Viewed 42
About me
Have been working as a sales executive for over 5 years. Have been part of the largest search engine for 3 years and almost 2 years with a Phoenix, AZ based company for real estate until present.
Experience
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2020 - Present
RenRen Giantly Inc.
Sales Account Executive
● Call real estate agents looking for a lead management system and a lead generation program to get more buyers or sellers.
● Sell a subscription with our platform consistently each month
● Educate realtors how to fully utilize our system for maximum results.
● Support current clients for any issue or concern with our platform
● Upsell add-ons and other services to current clients.
● Correctly handle follow ups for closings and make sure pipeline management is continuous. -
2016 - 2019
TDCX Philippines
Online Advertising Specialist
● Answer incoming calls/chats from customers
● Pre-qualify clients and create leads that can be converted to sales
● Assist clients with advertising concerns and effectively transfer them to the correct department
● Gather and update client’s information in salesforce
● Pitch Google Ads to potential customers by educating them about its benefits to their business
● Tools used: Salesforce CRM, Qualify, Cases2, Google campaign planner, ICS, Google my Business and other google apps such as Hangouts and Keeps -
2016 - 2016
Afni Philippines
Order Support Specialist
● Answer incoming calls from the customer
● Identify and assess customers’ needs to achieve satisfaction
● Process orders, return and refund
● Tracking orders and provide ETA to the customer
● Answered approximately 70 calls per day
● Tools used: Oracle, Microsoft word, Microsoft excel, Outlook, Avaya -
2014 - 2014
Teletech
Customer Service Representative
● Answer incoming calls from the customer
● Listen and respond to customer’s needs and concerns
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up via phone or email to ensure resolution
● Tracking orders and providing ETA to the customer. -
2013 - 2013
Equinox Virtual Solutions
Contact Finding Agent
● Collect information from listed websites
● Enter complete information in a spreadsheet.
● Check the quality of information gathered.
● Meet a quota of information gathered on a monthly basis.