I have more than six years of experience working as a customer care representative for some of the Philippines’ largest BPO firms. I have great work ethic, am punctual, well-organized, and am capable of resolving client issues in a timely manner. I honed the abilities required in the industry, such as patience, focus, a positive attitude, time management, empathy, and so on. I can help you with administrative activities, such as managing your social media accounts, and customer service issues via email, chat, and phone. I’ve used web technologies like Zendesk, Hubspot (Service Hub), Slack, Shopify, Justcall, Front, and Google apps like Gmail, G Docs, G Calendar, G Sheets, and others.