About Cristy Ruth Espinosa

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About me

I have spent 4 years working as an administrative assistant, where I have developed a strong
set of organizational, communication, and problem-solving skills. I am highly proficient in
Microsoft Office and other common office software, and have experience managing
calendars, coordinating meetings and events, and handling a wide range of administrative
tasks.

Experience

  • 2021 - 2023
    VAXTRA

    Virtual Assistant

    Main responsibility is to support online businesses in various aspects of their operations
    Assist in managing orders, tracking shipments, responding to customer inquiries, and updating
    product listings
    I also help in processing payments, managing inventory, and generating proposals and invoice
    Help in the development and implementation of strategies that aim to increase sales and
    improve customer satisfaction
    Monitor market trends and gather data to optimize the business’s online presence
    Drafting and formatting documents, such as memos, reports, and presentations

  • 2019 - 2021
    EXL Phil Inc

    Customer Service Representative

    Reach out to prospect clients through in-bound and outbound
    Support the sales team in acquiring and retaining clients
    Perform administrative tasks, such as verifying information, preparing loan documents, and
    ensuring that all necessary documentation from the client is complete

Expertise

Administrative Task
Social Media Management
Customer Support
Ecommerce

Languages

English
Proficient

Skills

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