About Daisy Caballes

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About me

Here’s what I have been doing in line with your needs/ can offer you:

  1. Managing e-commerce store (Shopify)
  2. Managing Facebook page and schedule content and posting.
  3. Responding to clients via email, etc.
  4. Research, training, proofreading, and editing articles.
  5. Customer Service
  6. Graphic Designs
  7. Real Estate Client Support
  8. Executive Assistant

Also, here are some tools and apps I am familiar with.

  1. Canva
  2. monday.com
  3. Slack
  4. Notion

In my years of work experience, I have developed an excellent work ethic regarding client support. I am proficient in handling various tasks and always ensure good results — on time and quality service. I am great at email management, calendar updates, and managing docs — google docs and other cloud-based files. I am detailed oriented, a problem solver and with less supervision needed.

Experience

  • 2022 - Present
    C2 DIGITAL

    ECOMMERCE ASSOCIATE

    – Assist customers / clients in their inquiries
    – In charge of inventories using excel

  • 2018 - 2022
    Victory Christian Fellowship, Inc

    HUMAN RESOURCE & ADMINISTRATIVE STAFF

    – In charge of all administrative tasks in the organization.
    – In charge of all Human Resource concerns in the organization.
    – Serves as the liaison officer to other partner organizations.

  • 2020 - 2022
    SPACESHIFT AGENCY

    EMAIL SPECIALIST / VIRTUAL ASSISTANT

    – Email Management
    – Customer Service
    – Shopify Management

  • 2015 - 2018
    Megaworld Corporation

    HUMAN RESOURCE OFFICER

    • Schedule and organize interviews with suitable candidates
    • Prepare Sales Agency Contract and Appointment Letter of the newly hired agents
    • Ensures requirements for bank account opening is complete and attached to the UBP form before submission to HR
    • Prepares and deliberates reports pertaining to promotions, terminations, and performance
    • Facilitates initial interview of all applicants for staff positions in the Department. Endorse shortlisted applicants for the final interview of VP, and if for hiring, endorse to HR
    • Coordinates with Payroll and HR regarding salary adjustments, New Hire processing, and Promotion and Salary Elevation endorsements
    • Schedule and organize interviews with suitable candidates
    • Facilitates initial interview of all applicants for staff positions in the Department

  • 2011 - 2015
    Teletech

    CUSTOMER SERVICE REPRESENTIVE

    – Help customers understand their monthly bill.
    – Help customers resolved their bill concerns
    – Help customers of their technical concerns
    – Help customers find a tailored fit product for their internet
    and mobile needs.
    – Upsell products to the customers

Expertise

Recruitment
Interview
Customer Service
Email Management
eCommerce (Shopify)
Training
Administrative Assistance
Executive Assistance
Notion
Canva

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