About Earvin De Leon
I specialize in customer service and virtual assistant roles. I also have experience in teaching and has a wide knowledge in business operations.
2018 - 2019
Customer Service Representative
Receiving customer inquiries and concerns thru email via Zendesk. I am also in charge of the address changes and rerouting of packages working hand in hand with FedEx.
2019 - 2022
Vien Wearing Apparel Wholesaling
Freelance Virtual Assistant
I worked as a freelance Virtual Assistant for an online shop of a local merchant here in the Philippines. I manage mostly of their seller dashboard (processing orders, refunds, cancellations, order tracking etc).