About ELLAINE HERNANDO
I am Ellaine, a fairly new freelancer with a dedication to provide 100% client satisfaction to my future clients. I have learned skills in becoming a Virtual Assistant in a continuous self-learning process. I am a dedicated, hard working, fast learner, and a team player. I strive in a positive workplace but I can also work under pressure.
I am currently seeking for new opportunities to build strong relationships with client. If you feel that we can be great partners in helping each other out, send me a message and I’ll do my best to exceed your expectations.
My skills sets are the following (but not limited to):
•LinkedIn Sales Navigator
2022 - 2022
-Assist LinkedIn Profile Management
-Assist in creating new accounts
-Arrange and update google sheets
-Create CV using Canva
2019 - 2021
ROYAL AIR PHILIPPINES
-Provides excellent service to passengers while ensuring their comfort and safety.
-Greet and assist passengers.
-Always monitor, manage and secure cabin.
-Satisfy passenger’s needs and make them feel comfortable.
-Communicate with passengers and cabin crew.
-Assist passengers and cabin during emergency situations.
2016 - 2017
TELETECH CUSTOMER CARE MANAGEMENT
CUSTOMER SERVICE REPRESENTATUVE
-Helping patients with account inquiries and assessing or confirming insurance benefits.
-Identify needs with the account and provides solution.
-Granting pre-authorizations for medical treatment, if covered.
-Providing extant and prospective members with the details of network providers.
-Advising members of outstanding co-payments.