About Hannashe Mangubat

  • Viewed 74

About me

  • Do chat, phones and email support.
  • Walk through merchant on how to use their Shopify website or app.
  • Acknowledge customers frustration and assuring them that we will help them resolve the problem.

Experience

  • 2021 - 2022
    247 intouch

    Merchant Support Advisor

    Walking through the merchant on how to use the Shopify app or website.
    Basic troubleshooting and basic coding
    Support merchant through email, chat and phones.

  • 2019 - 2020
    Teleperformance

    Customer Service Representative

    Assisting customers with their bank account and discuss transactions
    Process refund and disputes
    Help customers register in the online or Mobile banking

  • 2019 - 2019
    Live2sell

    Lead Generation Specialist

    Answering outbound call generated by the system to verify prospects
    Introduce products to the customer and check if they are interested

Expertise

Customer Service
Customer Service

Languages

English
Proficient

Skills

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