About Hannashe Mangubat
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Viewed 25
About me
- Do chat, phones and email support.
- Walk through merchant on how to use their Shopify website or app.
- Acknowledge customers frustration and assuring them that we will help them resolve the problem.
Experience
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2021 - 2022
247 intouch
Merchant Support Advisor
Walking through the merchant on how to use the Shopify app or website.
Basic troubleshooting and basic coding
Support merchant through email, chat and phones. -
2019 - 2020
Teleperformance
Customer Service Representative
Assisting customers with their bank account and discuss transactions
Process refund and disputes
Help customers register in the online or Mobile banking -
2019 - 2019
Live2sell
Lead Generation Specialist
Answering outbound call generated by the system to verify prospects
Introduce products to the customer and check if they are interested