About Hannashe Mangubat
- Do chat, phones and email support.
- Walk through merchant on how to use their Shopify website or app.
- Acknowledge customers frustration and assuring them that we will help them resolve the problem.
2021 - 2022
Walking through the merchant on how to use the Shopify app or website.
Basic troubleshooting and basic coding
Support merchant through email, chat and phones.
2019 - 2020
Assisting customers with their bank account and discuss transactions
Process refund and disputes
Help customers register in the online or Mobile banking
2019 - 2019
Answering outbound call generated by the system to verify prospects
Introduce products to the customer and check if they are interested