About Harriet Landazabal
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Viewed 40
About me
Determined, matured, self-motivated, and offers a good educational background, broad-minded and a decision maker with a good communication and time management skills. I am patient, hardworking and very dedicated. I am very flexible and willing to learn new ideas and useful resources that would allow me to excel in everything
Experience
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2021 - 2022
Christine Kloser Companies LLC, Pennsylvania, USA
Executive Assistant | Social Media Manager
• Calendar Management
• CRM Management
• Organizing of files on Google drive.
• Drafting Newsletters
• Creating Podcast Graphic on Canva
• Managing Book Like a Boos
• Updating the website on WordPress
• Creating post on Facebook, LinkedIn and Instagram
• Email Management -
2020 - 2021
Clipboard Health, Walnut, CA, United States
Customer Care Support
• CRM Management
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities