About Hera Labra

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About me

Good Day! I am Hera, you can also call me RAI. Having 7 months of experience as an HR Officer and 6 months of experience as a Customer Service Agent, I have developed strong customer service skills. Be it handling customer complaints or providing solutions to their problems, I am always willing to go the extra mile. I also have a 1 month experience in Reddit, specifically posting texts/titles and links in subreddits. I can do any job as long as you provide the instructional documents/videos or have time to train me. I’m a fast learner and willing to work full-time and for the long term.


  • 2021 - 2022
    Sykes Asia Inc.

    Customer Sevice Representative

    Answer customer phone calls and and provide them with the information that they
    Resolve customer complaints in a fair manner
    Elevate customer concerns to manages and supervisors as needed
    Provide exceptional customer support in every phone call

  • 2018 - 2019
    App Up Tech Asia Inc.

    HR/Admin Officer

    Performs other tasks that may be assigned by immediate superior from time to time
    Screen candidates resume and job applications
    Conduct interviews
    Keeps various records, reports and other materials and files related to HR/operations
    Ensures that payroll processing is timely and on-schedule.


Cutomer Service/Support
Admin/HR Assistant
Microsoft Office
Speed Typing
Data Entry/Research




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