About Hera Labra
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Viewed 12
About me
Good Day! I am Hera, you can also call me RAI. Having 7 months of experience as an HR Officer and 6 months of experience as a Customer Service Agent, I have developed strong customer service skills. Be it handling customer complaints or providing solutions to their problems, I am always willing to go the extra mile. I also have a 1 month experience in Reddit, specifically posting texts/titles and links in subreddits. I can do any job as long as you provide the instructional documents/videos or have time to train me. I’m a fast learner and willing to work full-time and for the long term.
Experience
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2021 - 2022
Sykes Asia Inc.
Customer Sevice Representative
Answer customer phone calls and and provide them with the information that they
request
Resolve customer complaints in a fair manner
Elevate customer concerns to manages and supervisors as needed
Provide exceptional customer support in every phone call -
2018 - 2019
App Up Tech Asia Inc.
HR/Admin Officer
Performs other tasks that may be assigned by immediate superior from time to time
Screen candidates resume and job applications
Conduct interviews
Keeps various records, reports and other materials and files related to HR/operations
Ensures that payroll processing is timely and on-schedule.