About Honey Lyn Jumelgo

  • Viewed 49

About me

I am a general admin assistant with 2 years of experience who carries out special projects assigned and online marketing. I am a university graduate (applied linguistic major) but with a background in social media marketing, appointment setting, email management, bookkeeping (Xero & Reckon One), technical writing(blogs), managing CRM (MailChimp & active campaign), updating website & check SEO (WordPress), create landing pages, research content for promotional, project management (Teamwork projects & Asana) and marketing workflow system (zapier for apps integration). Furthermore, I’ve worked for 2 years as a customer liaison, I delivered good customer service skills through outbound and inbound calls, social media platforms, chat, and email support. I tried TIER training which I passed provided by the company with revised six sigma processes or procedures which helps me enhance my capabilities in delivering excellent customer support to the different customers with various personalities and cultures around the world. My experiences will be a greater advantage for your growing business for sustainability and profitability. I can work with less supervision and under pressure. I look forward to talking to you.


  • 2014 - 2016
    Eperformax Contact Center

    Customer Liaison

    ∙ Responsible for answering emails, chats, inbound, outbound, and social media platforms
    ∙ Tracking of orders and resolving issues regarding the orders and inquiries.

  • 2016 - 2016
    National Cash Register

    Implementation Coordinator

    ∙ Responsible for scheduling the installation in each project and calling ∙ Engineers for the updates to complete the task.
    ∙ To coordinate with the project managers and to track equipment.

  • 2022 - 2022
    Delonix Marketing Inc.

    Virtual Assistant (General V.A.)

    ∙ Carry out an efficient documentation and filing system using google drive ∙ Carry out special projects assigned by director or manager and manage them in a professional and timely manner using Asana and Teamwork Projects
    ∙ Handle requests and queries
    ∙ Maintain diary, arrange meetings and appointments and provide reminders to clients.
    ∙ General Bookkeeping- Data entry of invoices, recording payments, and issuing invoices
    ∙ Handling documents and client contracts
    ∙ Managing CRM, database, customer contacts, marketing workflow systems
    ∙ Assist with marketing material design
    ∙ Writing blogs and promotional material
    ∙ Preparing interesting written copy for the website and other marketing material
    ∙ Help to drive online traffic with web-related campaigns
    ∙ Communicating well with clients via email using gmail and teamwork desks.
    ∙ Compiling regular newsletter using Mailchimp and Active Campaign. ∙ Operation system improvements (system and procedures), documenting the process, and making suggestions on how we can improve systems. ∙ Research for marketing content
    ∙ Manage Social Media Platforms.
    ∙ Make reports, presentations, and briefs as required using GoogleSheets, Graph, or Microsoft Powerpoint.
    ∙ Update company website with relevant and accurate information in WordPress.

  • 2022 - Present
    Banilad Center for Professional Development

    Partimer- Senior High Teacher


Leave Your Review

  • Overall Rating 0