About Jessa Maduro

  • Viewed 8


  • 2019 - Present
    Task Us Inc.

    Content Moderator

    ● Keeping the assigned platform safe
    ● Gathering and analyzing data.
    ● Interpreting gathered data.
    ● Finding patterns and trends in the analyzed data.
    ● Helping the management and other teams draw business goals and needs.

  • 2017 - 2019
    Convergys/Concentrix Philippines


    Assisting customers by answering phone calls
    ● Reviewing customers billing history
    ● Opens customer accounts by recording account information
    ● Processing Payments
    ● Performs advance Troubleshooting
    ● Providing excellent customer service
    ● Sales

  • 2017 - 2017
    tarbucks Philippines (Rustan’s Coffee Corporation)


    ● Cashiering
    ● Inventory
    ● Stocks and Supplies Organizer
    ● Making espresso beverages and frappuccino drinks
    ● Updating daily roster notebook
    ● Updating the daily tracking sheet
    ● Dealing and Connecting to people

  • 2014 - 2017
    After’s Espresso and Desserts

    Barista/Shift Supervisor

    Responsible for making hot and cold espresso based coffee drinks
    ● Calibrating the grinder to ensure good shots
    ● Making latte arts in every coffee before serving
    ● Responsible for pulling good shots in any drinks
    ● Serving and complying the guests needs by giving quality services
    ● Ensuring all the supplies are all available by negotiating to all the suppliers
    ● Forecasting the needed supplies for the operations
    ● Responsible for all the food preparations such as cooking and baking
    ● Supervising the flow of the operations all over the shift
    ● Working on paper works


Content Moderation
Customer Service




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