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About Jessel Anne Lozada

  • Viewed 19

About me

I am the one providing customer assistance and support thru chat-based communication. I am the one who engage with customers to address inquiries, resolve issues, and provide information about our services. I’m responsible for maintaining a positive and professional tone while effectively addressing customer needs. The skills that I have that might help in being a chat support is that I have patience, empathy, adaptability and also the ability to work in a fast-paced environment.

Experience

  • 2020 - 2022
    Farmhouse Private Events Place

    Virtual Assistant/Chat Support

    We are the one providing customer assistance and support thru chat-based communication. We are the one who engage with customers to address inquiries, resolve issues, and provide information about our services. We are responsible for maintaining a positive and professional tone while effectively addressing customer needs. The skills that I have that might help in being a chat support is that I have patience, empathy, adaptability and also the ability to work in a fast-paced environment.

Skills

Communication Effective leadership and coaching skills Strong written and verbal communication skills Strong Proje General Computer Proficiency · Effective Communicator · Time Management · Customer Service · Highly Social Media Management/Marketing, Content Management Email Management, Calendar Management, Databas Wordpress, Canva, Hootsuite, Buffer, Click Funnel Google Adwords, Google Analytics Basecamp, Dropbox

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