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About Joan Grace Dencio

  • Viewed 42

About me

Tech Savvy:
-Efficiency in using online tools such as MS office, Google Workspace, communication apps.Able to do a basic PC/laptop troubleshooting and Able to learn new online tools easily.
Social Media Management:
-I am excellent in handling social media accounts and reply top comments and keep audience enggage.
Date Entry:
-I can Type 35 words per minute and can create clear and concise database using MS Excel/Google Sheets.
Adaptability:
-I can respond inquiries via phone, email and social media. I am also mental flexibility to respond to a variety of situations.

Experience

  • 2022 - Present
    AllAcuServices LLC

    Medical Biller(Freelance)

    (Completing insurance verification, utilizing
    quality control actions to ensure accuracy and
    I am also assisting in collecting payments for
    medical procedures and services, updating
    patient data and preparing invoices.)

  • 2022 - Present
    Valor Global

    Medical Billing Specialist

    (Completing insurance verification, utilizing
    quality control actions to ensure accuracy and
    I am also assisting in collecting payments for
    medical procedures and services, updating
    patient date and preparing invoices.)

  • 2021 - 2022
    Everise

    Pharmacy Specialist

    (my duties for this role making sure that
    patients under my care taking proper dosage
    and correct usage of the drugs that they are
    using)

  • 2018 - 2021
    Concentrix

    Medical Healthcare Specialist

    (Working in medical insurance company in USA. I
    worked as intermediary between patients,
    providers and insurance companies.)

  • 2017 - 2018
    Convergys

    Billing Specialist

    (working on telco provider services)

  • 2017 - 2017
    Sitel

    Credit Repost Advocate

    Assisting member about their credit report if they had dispute we are the one assisted them to file a dispute.

  • 2016 - 2017
    Alorica

    Customer Service Representative

    (Received and direct 50+ calls daily with goals
    including answering complaints and
    questions, give customers information about
    products and services, take orders, tracking
    orders and process returns. )

Expertise

Customer Support, Medical Biller, Administrative task

Languages

English
Proficient

Skills

Date Entry: -I can Type 35 words per minute and can create clear and concise database using MS Excel Office & Admin (Virtual Assistant( Social Media Manager Content Writing, Knowledgeable in Microsoft Office, Google Office, PDF, Proof R

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