About Jocelyn Regaliza
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Viewed 23
About me
Hello! I am Jocelyn. I have experience working as a Customer Service Representative. I also previously worked in Bpo companies. I am a quick learner looking to apply my innate skills, knowledge, ability, and commitment to perform quality work for the client and my personal growth. I would also like to learn and achieve more skills and experience.
Experience
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2022 - 2022
CTC BPO INC.
Technical Support Engineer
My responsibility was Assisting customers to connect to the wifi/router in the hotel/inn/truck stop. Manually authenticate their devices to the wifi. fix router connection. Assist customers with their accounts or memberships.
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2021 - 2021
VXI Holding inc.
Customer Service Representative
My responsibilities were answering inquiries regarding bills, devices, data options, price ranges, and the package’s status and assisting customers in setting up their devices and sim cards, Tracking packages, and processing payment or updating credit cards on the account, and some troubleshooting.