About John Carlo Salazar

  • Viewed 22

Experience

  • 2022 - 2022
    Haulla

    Lead Generator/ Cold Caller/Data miner

    Execute sales strategy by identifying customer needs and selling the appropriate hardware and technical services. Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures.

  • 2020 - 2022
    Concentrix

    Customer Service Representative

    Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.

  • 2019 - 2019
  • 2016 - 2017
    Ibex Global

    Customer Service Representative

    Speaking to customers about new charges. Handling customer complaints. Maintaining customer records by updating their account information. Recommending potential products and services to suit a customer’s needs.

  • 2016 - 2016
    Sutherland Global Services

    Technical Support Representative

    Identifies, investigates, and resolves users problems with computer software and hardware. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.

  • 2015 - 2016
    Sutherland Global Services

    Customer Service Representative

    supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

Expertise

Customer Service Representative

Languages

English
Proficient

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