About Josephus Fred Carreon
I seek challenging opportunities that will get me out of my comfort zone. I am fully dedicated and excited to have my next job and I assure myself that I will be flexible enough for the position.
2022 - 2022
Virtual Assistant/ Admin Support
Received 5-star overall work performance.
Provided solutions and support on managerial level on specific departments.
Utilized Google Docs & Sheets, Connecteam, and company website to fully achieve team goals every week.
Reached out to top-performing company registration firms in Malaysia and Singapore.
Outsourced properties and materials for educational improvements every term.
2022 - 2022
Home Advisor/ Angie's List/ Angi
Dialed 270 clients per day exceeding quota by 12.5% for Angi, formerly Angie’s List and Home Advisor
Received 5-star customer satisfactions rating through email and voice communications.
Received 100% audits from Quality Assurance auditors on call handling.
Politely addressed any client complaints, escalating to management only when necessary.
Provided solutions and suggestions on home improvements, leading to highly satisfactory ratings.
2021 - 2021
Answered 200 calls per day, exceeding quota by 10%.
Provided prompt customer support with a professional and friendly approach.
Listened, diagnosed, and resolved technical issues guiding clients through step-by-step solutions.
Utilized Intuit Quickbooks Online and its Support Page for client assistance