About Katrina Vivianne Joy Manuel
A freelance virtual assistant skilled in performing administrative tasks, including but not limited to document creation, data entry, and social media management. Can work one–on–one with individuals and businesses to provide administrative support.
2021 - 2021
Local Government Unit of Ambaguio
Administrative Aide III - Tourism Office
-Supported agenda preparation, and calendar maintenance for programs, meetings, and events.
-Maintain a record-filing system to improve document organization and management.
2016 - 2016
Concentrix CVG Philippines Inc.
Customer Support Associate II
-Researched issues through the identification of similar past problems and recommended the most appropriate solution.
-Resolved customer complaints and addressed emergency requests and needs.
2021 - 2022
-Set up virtual Zoom meetings, invited guests, and disseminated agendas.
-Corrected data entry errors to prevent duplication or data degradation; completed data entry tasks with accuracy and efficiency.