About Lady Bird Parreno
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Viewed 35
About me
- Strong written and verbal communication skills.
- Goal-oriented and motivated by KPIs.
- Positive and optimistic attitude.
- Problem-solving drive to help customers.
Experience
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2021 - 2022
eXp Realty
Virtual Assistant
Responsible for appointment setting and confirmations, calendar management, data entry, Responding to Email, Calls and Live Chat Inquires
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2021 - 2021
Accenture
Service Desk Voice Support
Respond to incoming requests for IT support and resolve network,
hardware and software issues with computers. -
2019 - 2019
iQor
Technical Support Representative
Providing response and solutions to issues experienced by users of
technological products or services. -
2020 - 2021
Concentrix
Technical Support Representative
Providing response and solutions to issues experienced by users of
technological products or services. -
2019 - 2020
ACADSOC
ESL Teacher
Encouraging and engaging students to speak in English. Motivating
students and using humor to induce a pleasant learning environment.
Maximizing students’ talk time through oral tests and presentations. -
2017 - 2018
iQor
Customer Service Representative
Manage large amounts of incoming phone calls. Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through
open and interactive communication.