About Lady Marj Fernandez
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Viewed 14
About me
I know the struggle of having a never-ending to-do list. As a virtual assistant, I get to help people who are in a similar position. If you’re feeling overwhelmed, I’d love to help you. I have Years of experience in providing EFFECTIVE and EFFICIENT Administrative Support in BPO, Real Estate, eCommerce, and Healthcare/Medical Industries. Connect with me if you’re in need of a Reliable Executive VA, General VA, or Administrative VA. Cheers to new beginnings!
Experience
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2022 - Present
Clients: Naveed C., HSC Management, CareForKids.AU and C-port Enterprises.
FREELANCE - RECENT WORK EXPERIENCE YEAR 2022
WORKABLE AREAS:
HubSpot Email Management/Customer Support
Website management
Email Management
Calendar and Social Media Management
eBay and Shopify Product page building
Content Creation | Graphic Design
Recruitment Coordinator for Staffing Agencies
Property Management/General Admin Support -
2019 - 2021
Splace Co-working Space
WORKFORCE APPRENTICE AND ACCOUNT ASSOCIATE (SOLAR PROPOSAL BUILDER) - INDUSTRY: BPO and Solar Energy
DUTIES AND RESPONSIBILITIES:
Optimize Employees Productivity
Invoice Management
Timekeeping
– Proposal Builder in AVOLTA SOLAR ENERGY company based in the US – Creating initial designs to present our system.
– Team Coordination and Communication -
2018 - 2019
Client: MS In-home Care Agency
CALL CENTER REPRESENTATIVE - FRONT DESK ASSOCIATE (INDUSTRY: Healthcare/Medical)
DUTIES AND RESPONSIBILITIES:
Live Transfer of Calls to their designated departments (Inbound Calls)
Answering follow-up inquiries
Ensuring customer satisfaction
Tasks Coordination/Ad Hoc Tasks
Administrative Tasks:
– Provide Admin Support to Intake Department
– Follow up on Client’s Information to our System & Referrals Requests
– Email Management (Front desk Email)
– Hospital Reports – Calling Hospitals and Rehabs Facilities to collect patient’s relevant information. -
2018 - 2019
Client: Jozef Smyth
PERSONAL VA | EVA (INDUSTRY: REAL ESTATE)
DUTIES AND RESPONSIBILITIES:
Email Management & Marketing
Social Media Manager (Outreach & Content creation)
Outbound Calls
E-bay and Shopify Product Page Building/Drop-ship
Product’s Image Enhancement/Edit
Designing and Sending out Invitation Cards for the Client
Administrative tasks -
2016 - 2016
Client: Ecare.com
ADMINISTRATIVE ASSISTANT (INDUSTRY: Healthcare/Medical)
DUTIES AND RESPONSIBILITIES:
Post job ads on professional sites, job sites, and soc-med
Social Media Outreaching
Participate in candidate sourcing efforts
Assist teams in screening resumes, and initial phone screens
Schedule calls and interviews
Manage calendar for all hiring teams and candidates
Administrative tasks (Data Entry, Online Research, Web
Scrapping, Recruitment Tasks, Email Management, Other
Ad-Hoc tasks)