About Lucio Delmores

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About me

A versatile professional with two years of experience as a Virtual Assistant, I specialize in administrative tasks and e-commerce operations. With a passion for excellence, I excel at ensuring smooth transactions and a strong work ethic. With my passion for graphic design, I aim to make a significant impact in the field while also ensuring your business’s prosperity.

Experience

  • 2019 - 2020
    Sitel Group

    Customer Service Representative

    Answering inbound calls about inquiries and concerns of clients. Caters emails and chats from customers.

  • 2020 - 2020
    B.M Corporation

    Bookkeeper

    Posting of daily sales and expenses on Quickbooks. Generation of monthly report on sales, expenses and other accounts. Preparation of payroll.

  • 2021 - 2022
    Private Hired

    Data Entry Specialist and Web Researcher

    Encrypting client information on Google Sheets and database, compiling, verifying accuracy, and sorting information for computer entry. Updating post status daily and weekly, reviewing data for irregularities, correcting inconsistencies, and checking encrypted data results.

  • 2022 - 2023
    DexeDex

    E Commerce Operation's Associate

    I was responsible for assisting in conducting market research, analyzing product trends, and identifying potential suppliers. Additionally, I am also able to assist with inventory management and perform order fulfillment, ensuring timely delivery to customers. I have experience in customer service, handling inquiries, and resolving issues promptly and professionally.

  • 2023 - 2023
    Trade Hero Australia

    Order Fulfillment Specialist

    Daily processing and monitoring of daily orders on Shopify, Amazon, Dropship Zone, and eBay to ensure accurate scanning of processed orders. Contacting shipping carriers for unscanned orders and escalating cases if necessary; Preparing and submitting daily labels and manifests to warehouse managers for efficient order packing

Expertise

E Commerce Operation\'s Assocate
Administrative Assistant
Graphic Design

Languages

English
Intermediate

Skills

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