About Ma. Wendelyn Daaco

  • Viewed 23


  • 2019 - 2022
    Amazon Operation Services Philippines Inc.

    Customer Service Representative

    Customer Service Support to a vast Internet-based enterprise that sells books, music, movies, housewares, electronics, toys, and many other goods, either directly or as the middleman between other retailers.
    -Account security and accessibility if unable to access the account authenticate customer and help customers to log back in to their account.
    -Check to ensure that appropriate changes were made to resolve customers’ problems.
    -Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
    -Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
    -Prepare change of information on records, or issue service discontinuance orders, using computers on a CRM software
    -Refer customers to appropriate personnel.


Customer Service




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