About Maria Amor Yute
2010 - 2012
Custoimer Support Representative
Interact with customers through telephone. Respond
promptly to customer inquiries. Also handle and
resolve customer complaints. Obtain and evaluate all
relevant information to handle inquiries and
complaints. Perform customer verification.
Responsible to direct requests and unresolved issues
to the designated resource. Keep records of customer
interactions and transactions. Record details of
inquiries, comments and complaints. Records details
of actions taken
2009 - 2010
Inbound Sales Representative
Handle all incoming phone calls with courtesy and
professionalism. Establishes and maintains a high
level of customer satisfaction in all sales transactions.
Identify opportunities to up-sell and cross-sell
customers. Ability to multi-task and to solve
customer problems, take orders and answer inquiries
while completing other assigned tasks.