About Maria Amor Yute

  • Viewed 33


  • 2010 - 2012
    Aegis PeopleSupport

    Custoimer Support Representative

    Interact with customers through telephone. Respond
    promptly to customer inquiries. Also handle and
    resolve customer complaints. Obtain and evaluate all
    relevant information to handle inquiries and
    complaints. Perform customer verification.
    Responsible to direct requests and unresolved issues
    to the designated resource. Keep records of customer
    interactions and transactions. Record details of
    inquiries, comments and complaints. Records details
    of actions taken

  • 2009 - 2010
    Aegis PeopleSupport

    Inbound Sales Representative

    Handle all incoming phone calls with courtesy and
    professionalism. Establishes and maintains a high
    level of customer satisfaction in all sales transactions.
    Identify opportunities to up-sell and cross-sell
    customers. Ability to multi-task and to solve
    customer problems, take orders and answer inquiries
    while completing other assigned tasks.


Customer Handling
Customer Satisfaction
Phone Etiquette




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