About Maria Idhonna Gay Abihay
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Viewed 51
About me
- Appointment Setting
- Audio Video Transcribing
- Google Application Proficient
- Knows how to set up Ring Central and Zoom Phone App
- Insurance verifier
- Collecting Copays
- Customer Support Representative
Experience
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2022 - 2022
Psychotherapy Innovations
Virtual Medical Assistant
● Setting up, rescheduling, or canceling a schedule for new intakes (patients).
● Calling different insurance providers to verify coverage and eligibility.
● Charging cards on file for Private Pay patients/clients.
● Download the IntakeQ forms of the clients and edit the profiles in Therapy Notes if there is
information that needs to be edited. -
2021 - Present
Aptitude Medical Systems, Inc.
Customer Support Representative (Part-time)
● Providing excellent customer support to patients looking for a COVID-19 PCR test via email and
phone.
● Filing insurance claims on behalf of the patients who submitted their insurance for reimbursement
thru AdvanceMD and lately in Office Ally.
● Setting up a provider account on different health insurance portals.
● Verifying coverage, eligibility, and benefits of patient’s insurance thru phone and portal.
● Setting, canceling, and rescheduling appointments as well as handling refunds to patients if requested. -
2018 - 2018
MGM CAPITAL INVESTMENTS
Outreach Associate (Appointment Setter in a Real Estate Company)
● Cold calling
● Setting up appointments for those who are interested to sell or buy properties.
● Managing CRM and updating the lead’s profiles. -
2016 - 2018
BIBO GLOBAL OPPORTUNITY, INC.
Online English Tutor (Part-time)
Teaching ESL to different races who are enrolled in the company.
- 2016 - 2018