Good day, my name is Kissiel! A hardworking and optimistic self-starter who is result oriented. Proven experience providing excellent customer experience. I have 6 years of customer service experience both virtually via social media/online support tools and face to face jobs as well. I have worked in restaurants, branded retails stores, online casino. I have done the following projects: -Customer Service in Food delivery -Application Verifier in local bank -Payment Specialist in Online games -Appointment Setter -Customer Service Representative in Online Casino • Live Chat Support. • Email Support • Providing Solution to Customer’s Queries. • Technical Support • Processing of payments that is not yet reflected to their accounts. • Modifying customers accounts. • Making a daily income reports thru Excel What I care about the most is the happiness from customers after solving their problems or answering their questions effectively. And also a satisfactory of my reports to be submitted. Please note that I can provide 365 days of customer service. It’s important to me to build long term relationships with clients, so I’m primarily looking for long term projects. I’m flexible with my working hours and am happy to work closely with any existing freelancers you work with. Look forward to hearing from you soon. Thank you.