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About Mariella Janelle Bernales

  • Viewed 7

About me

A dedicated and experienced customer service professional seeking a challenging role in reputable company where I can utilize my exceptional skills to exceed clients expectations. Contribute growth to the company and enhance my professional career.

Experience

  • 2021 - 2023
    Concentrix

    Customer Service Advisor

    Delivered high-quality customer assistance through email support platform. Provided outstanding customer service, data entry and processed orders for multiple clients exceeding all customers service expectations. Made outbound calls to customers to confirm their order schedule.

Languages

English
Proficient
Nihongo
Beginner
Filipino
Proficient

Skills

Calendar management Client management Email management Create content for regular newsletter and Lin Data Entry, Excel, Spreadsheet, MS Word, Online Reserch, Product Listing, Product Research, Emailing Effective leadership and coaching skills Strong written and verbal communication skills Strong Proje General Computer Proficiency · Effective Communicator · Time Management · Customer Service · Highly Have excellent verbal and written communication skills in English. Tech Savy. Previous experience in

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