About Mary Ann Villacrusis
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Viewed 29
Experience
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2013 - 2020
Solaire Resorts and Casino
Pit Supervisor
Duties:
– Oversees all dealers’ performance and ensures all procedures are met and gives high importance to the security of the game.
– Coaches’ dealer whenever possible and needed.
– Checks and balances the win/loss of the tables.
– Resolves incidents encountered on the gaming table.
– Attends to guest queries and needs. -
2008 - 2012
Bansec Group Inc.
Pit Manager / HR Officer / Purchasing Officer / Accounting Assistant / Trainer for Casino Dealer
As A Pit Manager:
– Oversees all dealers’ performance.
– Resolve incidents encountered in the game or inside the pit.
– Ensure all procedures and directives issued in relation to the dealing and supervision of the gaming operations are met.
– Ensure dealing and supervising duties are performed at the highest standard.As a Human Resource Officer:
– Assist with employee and employer relations.
– Responsible for providing orientation, and information on policies and procedures to new employees.
– Work closely with other departments & prepare a timely summary of attendance of all employees.
– Prepares contract of employment for newly hired personnel.
– Prepares and provides assistance in monitoring and evaluating the performance of all personnel.
– Ensures all company policies are implemented.As a Purchasing Officer:
– Prepares purchase orders and monitors the supplies of all departments.
– Coordinate with suppliers to ensure on-time delivery.
– Conducts inventory of all assets and supplies of the company.
– Performs other tasks assigned from time to time.As an Accounting Assistant:
– Prepares purchase orders and monitors the supplies of all departments.
– Coordinate with suppliers to ensure on-time delivery.
– Conducts inventory of all assets and supplies of the company.
– Performs other tasks assigned from time to time.As a Trainer for Casino Dealer:
– Prepares purchase orders and monitors the supplies of all departments.
– Coordinate with suppliers to ensure on-time delivery.
– Conducts inventory of all assets and supplies of the company.
– Performs other tasks assigned from time to time. -
2007 - 2008
Rockwell Leisure Club, Inc.
Membership Relations Associate
– Responsible for handling membership-related concerns.
– Thoroughly checks and inspects the facilities and amenities of the clubs.
– Handles and assists in the events/functions of the club.
– Manages to book the schedule for the sports and recreation department.
– Ensures the smooth flow of operation in the sports and recreation department. -
2004 - 2006
PAGCOR ( Philippine Amusement & Gaming Corporation)
Casino Dealer / Table Games Supervisor
– Directly operates & conducts table games.
– Provides optimum customer service to casino players.
– Handles & records all cash transactions.
– Became one of the fastest dealers of the month. -
2003 - 2004
LJC Group of Restaurant
Lady Bartender / F & B Server
– Concocts various alcoholic and non-alcoholic cocktails.
– Restock and replenish bar inventory and supplies.
– Serves beverages to guests seated at the bar and in the dining area.
– Responsible for the safekeeping & storage of wines & liquors.
– Awarded as one of the top conquerors for the month. -
2001 - 2002
Coffee Masters Inc.
Barista
– Creates different concoctions of coffee drinks.
– Handled events like catering and sponsorships of the store.
– Responsible for the safekeeping of documents and merchandise of the store.
– Responsible for training new employees.
– Became best top seller, best team player, and best barista.