About Mary Ann Villacrusis

  • Viewed 29

Experience

  • 2013 - 2020
    Solaire Resorts and Casino

    Pit Supervisor

    Duties:
    – Oversees all dealers’ performance and ensures all procedures are met and gives high importance to the security of the game.
    – Coaches’ dealer whenever possible and needed.
    – Checks and balances the win/loss of the tables.
    – Resolves incidents encountered on the gaming table.
    – Attends to guest queries and needs.

  • 2008 - 2012
    Bansec Group Inc.

    Pit Manager / HR Officer / Purchasing Officer / Accounting Assistant / Trainer for Casino Dealer

    As A Pit Manager:
    – Oversees all dealers’ performance.
    – Resolve incidents encountered in the game or inside the pit.
    – Ensure all procedures and directives issued in relation to the dealing and supervision of the gaming operations are met.
    – Ensure dealing and supervising duties are performed at the highest standard.

    As a Human Resource Officer:
    – Assist with employee and employer relations.
    – Responsible for providing orientation, and information on policies and procedures to new employees.
    – Work closely with other departments & prepare a timely summary of attendance of all employees.
    – Prepares contract of employment for newly hired personnel.
    – Prepares and provides assistance in monitoring and evaluating the performance of all personnel.
    – Ensures all company policies are implemented.

    As a Purchasing Officer:
    – Prepares purchase orders and monitors the supplies of all departments.
    – Coordinate with suppliers to ensure on-time delivery.
    – Conducts inventory of all assets and supplies of the company.
    – Performs other tasks assigned from time to time.

    As an Accounting Assistant:
    – Prepares purchase orders and monitors the supplies of all departments.
    – Coordinate with suppliers to ensure on-time delivery.
    – Conducts inventory of all assets and supplies of the company.
    – Performs other tasks assigned from time to time.

    As a Trainer for Casino Dealer:
    – Prepares purchase orders and monitors the supplies of all departments.
    – Coordinate with suppliers to ensure on-time delivery.
    – Conducts inventory of all assets and supplies of the company.
    – Performs other tasks assigned from time to time.

  • 2007 - 2008
    Rockwell Leisure Club, Inc.

    Membership Relations Associate

    – Responsible for handling membership-related concerns.
    – Thoroughly checks and inspects the facilities and amenities of the clubs.
    – Handles and assists in the events/functions of the club.
    – Manages to book the schedule for the sports and recreation department.
    – Ensures the smooth flow of operation in the sports and recreation department.

  • 2004 - 2006
    PAGCOR ( Philippine Amusement & Gaming Corporation)

    Casino Dealer / Table Games Supervisor

    – Directly operates & conducts table games.
    – Provides optimum customer service to casino players.
    – Handles & records all cash transactions.
    – Became one of the fastest dealers of the month.

  • 2003 - 2004
    LJC Group of Restaurant

    Lady Bartender / F & B Server

    – Concocts various alcoholic and non-alcoholic cocktails.
    – Restock and replenish bar inventory and supplies.
    – Serves beverages to guests seated at the bar and in the dining area.
    – Responsible for the safekeeping & storage of wines & liquors.
    – Awarded as one of the top conquerors for the month.

  • 2001 - 2002
    Coffee Masters Inc.

    Barista

    – Creates different concoctions of coffee drinks.
    – Handled events like catering and sponsorships of the store.
    – Responsible for the safekeeping of documents and merchandise of the store.
    – Responsible for training new employees.
    – Became best top seller, best team player, and best barista.

Languages

Korean Language
Beginner

Skills

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