About Mary Jean Nocomura

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About me

As an experienced customer service specialist, I excel at delivering exceptional service and ensuring customer satisfaction. With strong communication skills and a problem-solving mindset, I quickly and effectively resolve customer issues. My friendly, patient and professional demeanor helps me build strong relationships with customers, and I am highly organized and skilled at managing multiple inquiries simultaneously. I have a proven track record of meeting and exceeding targets, and I am committed to continuous learning and staying up-to-date with industry trends.


  • 2022 - Present
    Exousia PC

    Digital Marketing Manager

    As a digital marketing manager in computers, I develop and execute integrated marketing campaigns that drive business objectives across multiple channels, including social media, email marketing, PPC advertising, and content marketing. With solid analytical skills, I leverage data to inform campaign strategy and optimize performance. I am skilled at managing cross-functional teams, coordinating with external agencies, and collaborating with stakeholders to reach marketing goals. I proactively identify new marketing opportunities and stay up-to-date with current marketing trends. My dedication to continuous learning enables me to provide valuable insights and support to clients.

  • 2022 - Present
    Straive, Inc.

    Wiley Author Support

    As an author support specialist, I offer comprehensive assistance throughout the publishing process. I provide personalized guidance to authors on manuscript development, publishing, marketing, and payment issues. With strong attention to detail and communication skills, I help manage competing priorities and deadlines while building strong relationships with authors and their teams. My commitment to staying up-to-date with industry trends allows me to provide valuable insights and support to authors at every stage of their writing journey.


Customer Service
Digital Marketing




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