About May Ann Dulay

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About me

I started working as a virtual professional back in 2015. I have worked for clients in different industries such as real estate, education, fitness, and coaching. Most recently, I’ve worked as a senior appointment setter for coaching companies in Australia.


I find success and fulfilment in building effective communication and relationships with people that helps with client acquisition and provision of relevant data to help with marketing and lead generation. Below is a list of tasks I did for my previous employers:


• Appointment Setting (Phone, Email, SMS, Chat, Facebook, LinkedIn, Instagram)

• Cold Calling

• Follow Up Campaigns

• CRM Management

• Email and Calendar Management

• SMS / Chat Support

• Creating Flyers (basic)

• Audio Transcription

• Research and Data Entry

• System writing

• Coaching/assisting newly hired virtual assistants

• Providing assistance in talent acquisition

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