About May Anne Marces
I worked as a Billing and Sales Representative from a TELCO acct for more than 3 years.
We are Responsible for answering inbound billing inquiries and providing excellent
customer satisfaction, We are also. Seling our excellent products and services to existing and potential customers.
I have gained a lot of experience in handling different types of customers, colleagues, and supervisors.
I handled several campaigns
I was an appointment setter for a life coach campaign for several months.
Makes outgoing customer calls or cold calls in order to set an appointment.
I also work as an Inbound Retention Specialist.
Provide excellent customer service assistance to clients.
Present solutions for the customers to get options in maintaining their accounts
I have excellent verbal skills with the ability to communicate my thoughts and information in a clear and easy-to-understand manner. I also have excellent writing skills with the ability to accurately and thoroughly record all information and correspondences.
2016 - 2020
Sutherland Global Services Inc