I have extensive Customer Service experience and a record of excellent written and oral communication. I have software skills that I’m very comfortable using computers and I am confident in my ability to learn any new programs quickly.

I am skilled at communicating effectively with diverse people across various platforms. In my position as a Customer Service Specialist at Sears Delivery Customer Care and Citibank Cards, I greeted dozens of customers over the phone. I also excel at driving the staff members to exceed goals and encouraging the team to work together for the benefit of the organization. I received recognition from the operations manager for my friendly demeanor, patience, and ability to communicate professionally.

I have worked from home for more than a year and have virtually assisted a variety of clients. I have worked for individual clients. My home office is fully equipped with the standard office equipment needed to execute administrative assignments. Working independently and taking initiative when necessary are traits that I have sharpened as a Virtual Assistant. I am confident I would be a great addition to your team.

I have also worked for individual clients that needed specific assignments executed on a regular basis, needed only one assignment completed, or had a variety of work available at various times. Time management and organization skills have allowed me to take on several clients and meet time-sensitive deadlines with high-quality work. Effectively communicating has allowed me to always be up to date with my client’s needs and expectations. I also have a decade of experience in customer service within the physical fields.