About Neiljohn Ragas
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About me
I’m a General Virtual Assistant with diversified experience in Graphic Designing, Social Media Management, Email Automation, Video Editing, Website Management, and Client Communications. I’m also a BPO Expert with skillset covering Customer Service, Technical Support, Data Mining/Entry, & Lead Generation.
Collaborative, creative, efficient, self-directed, and best in working things out with less supervision. Proficient in building & maintaining professional relationships. Adept in utilizing, mostly but not limited to, Google Suite and Microsoft Office.
Not afraid to work hard or be flexible in order to adapt to the constantly evolving Social Media and Digital Marketing standards. Relentless, focused, and ready to bring this energy and commitment to a quickly expanding brand like yours!
Experience
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2020 - 2022
Doer
Outsourced Doers
Managing client’s daily emails
Managed social media platforms, including LinkedIn, Twitter, Facebook, Instagram, and other Content Management Systems.
Gathering/Collecting verified contact information
Performing research online.
Build landing pages and automate emails on Clickfunnels.
Create graphic designs for Youtube thumbnails and social media postings.
Forwarding emails from clients to the appropriate recipient.
We are communicating with upper management and other employees.
Scheduling events for clients.
Organize client’s meeting notes in a way that can be easily accessed and understood.
I am managing office documentation using computer-based documentation software. -
2016 - 2019
Order Placer
CNM Solutions
Place food orders made by our client through their Doordash app.
Doing outbound calling to their designated or chosen restaurants.
Take care of the orders until it reaches a successful delivery.
Tools: Slack, Ringcentral, Doordash Tools, Gmail, and Spreadsheet