About Pamela Abao
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About me
Hello, my name is Pamela Abao from the Philippines. I am a very passionate, dedicated, and hard-working professional who believes in honesty and good working relation. I have been working in the Customer Service Industry for 4 years in several Business Process Outsourcing. I also have almost years of experience helping successful CEO’s as their executive assistant in a Advertising Agency and a Logistic Company.
I am a ROCKSTAR Virtual Assistant you can rely on with your Data Entry, Web research, Telemarketing, Social Media Management, Customer Service, Email and Chat support, Monitoring Services, and all the other administrative tasks.
I am a customer advocate with a genuine love for people who need my help in solving their toughest problems. I am passionate about owning and resolving cases myself, but humble and honest to know when to ask for help, ask questions when I don’t know, don’t just take a guess but be assertive and confident in my everyday customer support decisions. I’m flexible, collaborative, open to feedback, proactive, and able to manage problems from start to finish.
You can contact me here in Upwork if you are interested in what I can contribute to your business.
Cheers!
Pamela Abao
Experience
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2015 - 2019
Sitel, Alorica and Teleperformance
Customer Service Representative
Sitel – MACYS (Online Shopping)
Alorica – PITNEY BOWES UK (Billing)
Teleperformance – WELLCARE (HealthCare)
Teleperformance – T-MOBILE (Telecommunication Industry)