About Patrick Carl Cachuela
-
Viewed 24
About me
Pat has almost 7 years of experience in the BPO industry. He has handled various accounts under multiple verticals such as travel, healthcare, telco, & solar panels. His profile includes customer service, training, team leader, appointment setting, sales, and market research interviewer.
Experience
-
2022 - 2022
Global Guard Insurance
Sales Development Representative
Meeting or exceeding sales goals.
Helping determine pricing schedules for
quotes, promotions, and negotiations.
Understanding and promoting company
programs.
Obtaining deposits and balance of payment
from clients.
Maintaining client records.
Answering client questions about credit terms,
products, prices, and availability. -
2021 - 2022
AGR Group
Sales Development Representative
Meeting or exceeding sales goals.
Helping determine pricing schedules for quotes, promotions, and negotiations.
Understanding and promoting company programs.
Obtaining deposits and balance of payment from clients.
Maintaining client records.
Answering client questions about credit terms, products, prices, and availability. -
2021 - 2021
AGR Group
Market Research Interviewer
Consult clients about the objectives and requirements of projects
Carry out quantitative or qualitative research
Conducting surveys based on the project provided by clients
Meeting or exceeding goals on a daily basis -
2021 - 2021
SPLACE - Appointment Setting
Team Leader
Develop staff through coaching
Monitor team performance and report on metrics
Motivate team members
Listen to team members’ feedback and resolve any issues or conflicts
Lead and Inspire. Communicate company news
Admin task -
2020 - 2020
VXI GLOBAL HOLDING B.V - AT&T
Customer Service Representative
Handling Inbound/outbound call
Meeting or exceeding monthly goals
Answering client questions about credit terms, products, prices, and availability
Booking flight tickets, hotel reservations & car reservation
Maintaining client records. -
2015 - 2020
Teleperformance Davao
Customer Service Representative
Handling Inbound/outbound call
Meeting or exceeding monthly goals
Answering client questions about credit terms, products, prices, and availability
Booking flight tickets, hotel reservations & car reservation
Maintaining client records.