About Pearl Joy Odita
My name is Pearl from the Philippines. I graduated with a Bachelor of Science in Nursing and started working as a Customer Rep and sales agent right after I graduated last 2013.
I am such a positive person in every aspect of my life. I work good around with people and in less supervision.
2013 - 2017
Customer Service Representative / Sales
• Promote and ensure excellent customer sevice
• Process orders, refunds and returns
• Closing of sale on the phone
• Demonstrate product knowledge and upsell
2017 - 2019
Virtual Assistant / Appointment Setter
• Calling new leads to discuss insurance (home and car)
• Quoting, following up with online leads forwarded by the appointment setter and discussing insurance rates
• Handling incoming calls and other communications such as emails and text messages
• Updating paperwork, maintaining documents, filling out forms
• Maintaining, creating & entering information into databases
• Making payments and sending invoice receipts
2019 - 2022
• Pre-qualify leads and transfer them to a licensed agent for their health insurance options and other benefits.