About Pearl Joy Odita

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About me

My name is Pearl from the Philippines. I graduated with a Bachelor of Science in Nursing and started working as a Customer Rep and sales agent right after I graduated last 2013.

I am such a positive person in every aspect of my life. I work good around with people and in less supervision. 


  • 2013 - 2017
    Wipro BPO

    Customer Service Representative / Sales

    • Promote and ensure excellent customer sevice
    • Process orders, refunds and returns
    • Closing of sale on the phone
    • Demonstrate product knowledge and upsell

  • 2017 - 2019
    Squarelink Insurance

    Virtual Assistant / Appointment Setter

    • Calling new leads to discuss insurance (home and car)
    • Quoting, following up with online leads forwarded by the appointment setter and discussing insurance rates
    • Handling incoming calls and other communications such as emails and text messages
    • Updating paperwork, maintaining documents, filling out forms
    • Maintaining, creating & entering information into databases
    • Making payments and sending invoice receipts

  • 2019 - 2022
    Transparent BPO

    Appointment Setter

    • Pre-qualify leads and transfer them to a licensed agent for their health insurance options and other benefits.



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