About Rejie Esgana

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About me

I have been a tenure Customer Sales/Technical representative with 5 years of experience, awarded with Travel champion in Expedia for accumulating the most sales, and received 3 different categories of awards under Sprint(telco company) for consistently resolving customer issues, going above and beyond, and by having perfect attendance.

I am amenable to any task that can improve the quality of my work. I have experience working as a Virtual Assistant particularly in social media responding to queries and posting updates. And I am able to utilize critical thinking as for me this is a fundamental soft skill I need in order to provide solution.


  • 2019 - 2022
    ePerformax Contact Centers & BPO JY Square Lahug Cebu

    Technical Support Specialist

    (Telco. Company) Helped clients/customers understand
    their bill, and provide options to help them get the
    most economical option to save money without losing
    what’s included in their plan.
    Technical assistance, Retention to keep business with
    the company, Discuss promotion for new devices.

  • 2017 - 2019
    Teleperformance Cebu IT Park Lahug.

    Sales Consultant

    Made room reservations for diverse types of
    accommodation e.g. Hotel, Condo, Apartment, and
    other rental places.
    Made sure to provide accommodation that fits
    clients/guests’ needs based on their request/budget.


Customer Service Sales and Technical




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