About Rena Monique Siares
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Viewed 36
About me
I am a self-driven and detail-oriented virtual assistant skilled in lead generation, data entry, appointment setting, file management, creating data reports and summaries, client communication, calendar schedule setting, CRM, social media management, LinkedIn Expert, headhunting, process recruitment, and hiring and team management. I am enthusiastic and willing to give new experiences and learnings a go before I say no. I am a team player and have excellent research and communication skills. I am hardworking and reliable. I am flexible and willing to embrace new learning.
Experience
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2021 - 2022
Magic Inc.
Admin/Executive Assistant
• Booked/Scheduled meetings/appointments with clients and employees
• Lead Generation
• Managed client’s emails and tasks
• Content planning -
2021 - 2021
Medpro
Customer Service Representative
• Inbound and outbound calling.
• Addressed and assisted customers who were calling to have their charges waived, their medical wastes picked up, their service schedule, to set up accounts, and more.
• We used Microsoft teams for communication.
• We utilized Striven, SalesForce, Fonality HUD, and other landing pages. -
2019 - 2022
LinkedVA
Team Lead and Virtual Assistant
● Oversee day-to-day operation
● Motivating the team to achieve organizational goals.
● Developing and implementing a timeline to achieve targets.
● Delegating tasks to team members.
● Conducting training of team members to maximize their potential.
● Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
● Conducting quarterly performance reviews.
● Contributing to the growth of the company through a successful team.
● Creating a pleasant working environment that inspires the team.
● Manage Social Media and Email Campaigns
● Generate Leads and do prospecting
● Manage and Maintain Database, Spreadsheets, and other trackers including CRM
● Chat Sales
● Content Planning and Manage Social Media Ads and Posts
● Schedule and manage appointments and webinars – Zoom, LinkedIn Events, Calendly, Google Calendar -
2019 - 2021
Wing
Headhunter/Recruiter/Hiring manager and training manager
● Headhunting for additional VAs to handle campaigns.
● Headhunting coaches to conduct training for clients’ customers.
● Oversee the hiring process
● Create job postings, screen applicants, and conduct interviews
● Updates and prepare/manage employment records
● Pre-qualify candidates for the needed position.
● Searched through AngelList and LinkedIn for targets and email them.
● Managed and Maintained Databases and spreadsheets. -
2019 - 2021
Freelance
virtual/admin/executive assistant, lead generator, social media/campaign manager, web researcher, cold-caller, calendar manager, Travel Planner, and bookkeeper.
● Managed and Maintained Database, Spreadsheets, and other trackers including CRM
● Chat Sales
● Managed client’s emails.
● Created and planned content for social media accounts.
● Photo Editing
● Answered messages
● Scheduled and managed appointments and webinars – Zoom, LinkedIn Events, Calendly, Google Calendar
● Searched and provided great itineraries for the client’s trips.
● Booked Flights, Hotels, and shuttles.
● Managed Trello, and Todoist Software -
2018 - 2021
Kim Online Tutorials, Home Based
Personal Online English Tutor
● Teaches Kids Basic English Lessons.
● Basic Grammar.
● Basic Sentence Constructions.
● Guide on how to start and have effective conversations. -
2016 - 2019
Convergys Philippines
Customer Service Associate 1
● Worked as Technical Chat support for a US-based company.
● We provide assistance in troubleshooting their issue with Internet, Cable TV, Phone, and Home Security services.
● Provides Excellent Customer Service.