About Rheca Olave
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Viewed 48
About me
I’ve been working in a BPO industry for more than 4yrs. I have learned a lot from my previous jobs. I am a hardworking person and would love to learn new things inorder to be fit for the position I am applying for.
Experience
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2017 - 2019
Teletech Lipa
CSR/Chat Support
Customer Service Representave
Teletech Lipa / Lipa / Dec 2017 – Apr 2019
Teletech Lipa, December 2017 – April 2019
Telstra Prepaid, December 2017 – July 2018
• Provides sim packages for the customers
• Helps the customer to acvate their sim and process recharge
• Assist the customer in basic trouble shoong
Telstra Digital, July 2018 – April 2019
• Chat support that helps the customer to reset their email password and provide basic trouble shoong.
• Helps the customer to acvate the sim
• Provides informaon to the customers inquiry about prepaid and postpaid service -
2015 - 2017
The Results Companies
CSR
Customer Service Representave
The Results Companies Inc. / Lipa / Sep 2015 – Mar 2017
Customer Service Representave
The Results Companies, September 2015 –March 2017
Well Care PDP (Prescripon Drug Plan), September 2015 – March 2016
• Assists customers regarding their prescripons alternaves and co pays
• Provides different plans to the customers
Sales Representave
Affinion, March 2016 – August 2016
• Provides discounts to the customers for their hotel reservaons, rent a car, dining and airfares
Sirius XM Saves, August 2016 – March 2017
• Provides packages to customers in order to acvate their satellite radio
• Assist customers on transferring their subscripon to another radio
• Saves the customer from cancelling their subscripon - 2021 - 2021