About Richalyn Marteja

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About me

Hardworking, Goal-driven, and Self-motivated Virtual Assistant. My ultimate goal is to keep you away from the busy and time-consuming back end of your business. Let me handle it so you can do things that matter most. Let me systemize your business for you. Let me help you in building your business systematically without you having to put much work into it. Let your business do it with my help so you can have all the time that you need for essential matters. WHY ME? See my experiences below on how I can be of help to you and your company. ***Real Estate VA | Property Management*** Maintenance and Coordination Admin Tasks Entering Invoices Project Management Onboarding Move-In and Move Out Application Processing Tenant Screening Email Management Leads Management SOP Documentation Scheduling of Meetings Contract Management and Creation ***Database Administrator*** Database Management Repairs on Database Troubleshooting Maintenance Provide Reports on Repairs Installation of Software Database Updates Database Migration Splitting and Merging of Database ***Customer Service Specialist*** Email | Chat | Calls (Inbound/Outbound) ***Social Media Manager*** Social Media Management Social Media Marketer Engager Content Creator/Moderator Updates Posts Basic Graphic Designing Content Writing ***Project Manager*** Provides timely update Coordinates with Clients and Team Members Provides accurate timeline Implements and Improves company’s SOP’s Execute excellent and competent results ***TOOLS/APPS/WEBSITES USED*** Project Management – Propertyware, Trello, Buildium, Appfolio Social Media Sites – Facebook, Instagram, Twitter, LinkedIn, Tumblr Email – Gmail, Yahoo Mail, Outlook Gsuite – Docs, Sheets, Slides, Forms, Drive MS Office – Word, Excel, Powerpoint, Access, Publisher CRM – Zoho, Docusign, Podio Listings – Zillow, Zumper, Craigslist, realtor.com Time tracker – Time Doctor, OntheClock Communications – Hangouts, Whatsapp, Google Voice, Viber, Zoom, Skype, Ring Central, Grasshopper, Online Storage – Google Drive, Mega Graphics and Design – Canva, KW Designs, PixTeller Website – WordPress Calendar Scheduler – Calendly Remote Desktop – Teamviewer, Anydesk

Experience

  • 2022 - 2023
    Blood Academy

    Virtual Assistant

    Emails and Chat Management
    WordPress Management
    Social Media Management
    Users and Courses Management
    Creation of Lessons, Exams and Modules

  • 2023 - 2023
    Onlinevents

    Admin Support for Psychotherapy School

    Email Management
    Library Groups and Individual Management
    Canva Template Editing for Course Covers
    Transcription of Video Courses

  • 2021 - 2023
    Confidential and Private Company

    Researcher

    Researching Government Related Information

  • 2021 - 2022
    Golden Sky Property Management

    Property Management Administrative Assistant

    Property Management Admin
    Email, Chat and Call Management
    Buildium Management
    Maintenance and Coordination
    Contract Creation and Management
    Property Listings
    Invoicing

  • 2020 - 2022
    Yes Virtual Inc.

    Dedicated Virtual Assistant

    Leads Management
    Data Entry
    Inbound Customer Service
    Property Appointment Setter
    Handling Leasing Calls
    Assisting Admin Tasks

  • 2017 - 2019
    Taytay sa Kauswagan Inc.

    Information System Support

    Database Administration
    System Data Maintenance
    Handling Repairs and Software Maintenance
    Handling System Updates
    Troubleshooting Database Errors

  • 2017 - 2017
    San Miguel Foods Incorporated

    SAP Data Controller

    Handling Flock Records Data
    Processing of Vitamins and Equipments
    Processing of Data in SAP and MTECH Systems
    Records Deaths or Mortality and Feeds per Day
    Handles Inventories for Chicks, VItamins and Feeds

  • 2017 - 2019
    Optum Global Solutions

    Customer Service Representative

    Inbound Customer Service
    Updates Clients Data
    Handling Providers Insurance Claims

Expertise

Real Estate Virtual Assistant
Administrative Assistant
Executive Assistant

Languages

English
Proficient
Tagalog
Proficient

Skills

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