About Rodolfh Macapil
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Viewed 8
About me
Experienced and tech-savvy virtual assistant with strong organizational and communication skills. Proficient in handling diverse administrative tasks, managing schedules, and providing excellent customer support. Detail-oriented and adaptable, adept at juggling multiple projects while maintaining high-quality standards. Dedicated to helping clients achieve their goals and fostering efficient remote collaborations. Seeking opportunities to enhance productivity and contribute to the success of businesses and entrepreneurs as a reliable virtual assistant.
Experience
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2021 - 2021
Shopify.com
Shopify Partner Shopify Plus Developer and Designer
Market research- I can help research competitors and target markets to develop strategies or ideas that we can adapt and apply to the business. Customer Service- I will be an excellent customer service rep by assisting inquiries and sorting out complaints immediately. Social Media Management- I can also improve brand/company awareness by consistent content creation and engagement across social media platforms with my skills in handling social media pages.
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2017 - 2020
Sykes Asia Inc.
Customer Solution Representative
A customer service representative in a car loan financial account is responsible for assisting customers with inquiries and processes related to car loans. Their role involves providing information about loan terms, interest rates, repayment schedules, and assisting with loan applications. They may also address concerns regarding loan payments, refinancing options, and account management. Customer service representatives in this role need a solid understanding of car financing procedures, loan terms, and relevant regulations. Effective communication skills, patience, and the ability to explain complex financial concepts in a clear manner are essential. The goal of a customer service representative in a car loan financial account is to ensure clients understand their loan terms, facilitate a smooth loan process, and provide support throughout the life of the loan.
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2017 - 2017
Lead Generation
Linkedin Lead Generator | Email List Builder Expert Lead Generator
Business Development is something I enjoy doing it. Yes, you can say it’s my passion. I am hardworking and I always strive to do the best in everything I do. My ultimate goal as a contractor is to meet the needs and demands of my clients and make them happy. I am willing to extend my skills and talents to those who need it.
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2015 - 2016
Concentrix former Convergy's
Customer Service Representative
A customer service representative is responsible for interacting with customers to address inquiries, resolve issues, and provide assistance. Their role involves answering phone calls, responding to emails, or engaging in live chat to address customer concerns, such as order inquiries, product information, or troubleshooting. Customer service representatives maintain a thorough understanding of the company’s products or services and its policies to provide accurate information and solutions. They must exhibit patience, empathy, and effective communication skills while working to ensure customer satisfaction. The goal of a customer service representative is to build positive relationships with customers, resolve problems efficiently, and uphold the company’s reputation for excellent service.
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2014 - 2014
USA
LinkedIn Lead Generator | Email List Builder Expert Lead Generator
Business Development is something I enjoy doing it. Yes, you can say it’s my passion. I am hardworking and I always strive to do the best in everything I do. My ultimate goal as a contractor is to meet the needs and demands of my clients and make them happy. I am willing to extend my skills and talents to those who need it.