• Viewed 101


  • 2021 - 2021
    Integria Freelancers Virtual Staffing

    Virtual Assistant Appointment Setter

    ● Cold calling prospective homeowners that are interested in selling their properties using CallTools
    ● Gather information about the condition of their property
    ● Scheduling appointments for interested sellers
    ● Data entry possible homeowners for future listings to Podio

  • 2018 - 2020
    Concentrix Damosa

    Voice/Non-Voice (Chat) Technical Support Representative

    ● Answer incoming phone calls and provide support to customers experiencing technical problems with the product
    ● Respond to emails and online chat request for technical support
    ● Provide answers to customers technical inquiries in a courteous, friendly and professional manner

  • 2017 - 2018
    OneRent Property Management

    Customer Service Representative

    ● Handle inbound and outbound calls in setting an appointment for prospects to view a property
    ● Cater to all inquiries about a property
    ● Assist tenants and landlords concerns about leased property
    ● Do multi-tasking (on call and searching, emails, chatting and texting) in communicating with prospects, applicants, tenants and landlords.

  • 2017 - 2017
    Sutherland Global Services

    Customer Service Consultant (AT&T BLUE)

    ● Address customer inquiries regarding the company’s products or services
    ● Manage all customer issues and resolve all complaints effectively
    ● Develop and maintain effective relationship with customers


Customer Service
Email and Live Chat support
Appointment Setter/ Cold Calling




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