My name is Zarah Lerona. I have been a Customer Service support for 6 years now and I am very much willing to apply. My recent job is for a Canadian ecommerce store for office supplies. My main role is order processing, tracking orders and calling couriers. I also process returns and refunds. With my experience I am confident that I am a good addition to your company. I am highly trainable and if there is a process or software that I am not familiar with, I will not hesitate to do research and learn.

Skills and Qualification:

• Inbound/outbound order processing
• Handling multiple chats
• Answering email inquiries
• Product research

I am really looking forward to speaking with you.