GrowthAssistant is looking for a Salesforce Marketing Cloud Specialist for our growing marketing team in the US. This teammate manages email and SMS campaigns within the Salesforce Marketing Cloud by building and launching journeys/sequences, creating templates, inputting content, testing, and reporting about the campaign.

This is an excellent opportunity for someone who wants to work with a fast-growing “unicorn” brand and wants continuous learning and growth during their career.

The Benefits

• Work From Home
• Attendance, Performance, and Referral Bonuses
• Paid Holidays and Time Offs
• Health Insurance Card

The Role

• Develop and implement lead nurturing, promotional, triggered, and transactional email campaigns
• Upload, organize and update audience groups and identify their segment.
• Create journeys and templates for email and SMS (via WhatsApp) within Salesforce Marketing Cloud across various languages for automated and ad-hoc send-out
• Project manage test sends to ensure that email goes to a local POC for approval, any edits are made within Salesforce Marketing Cloud and retested with the same POC before launch.
• Ensure that triggers are working as intended
• Pull out data from Salesforce for ad-hoc sends and clean data within MS Excel if required
• Provide regular reports on email and SMS performance (i.e., open or click-through rate of emails)
• Manage translations for new communications from English to other languages

The Requirements

• Intermediate to Proficient knowledge and experience with Salesforce Marketing Cloud, Journey Builder, and Einstein Workflow
• Experience with Marketing Automation (sequences, workflows, reporting)
• Experience with List Management (forms and objects) and Cleaning
• Experience with Salesforce and B2B CRM
• Experience with Salesforce Sales Cloud is a plus
• Intermediate to Advanced in using MS Excel (can do if statements, V-lookups)
• Experience with Project Management
• Experience with SalesLoft and Content Creation (nice-to-have)
• Experience with SMS via WhatsApp (nice-to-have)
• Must be attentive to detail, problem solver, and complete deliverables promptly.
• Excellent English communication skills (both verbal and written)
• Can work on the graveyard following the US Central Timezone

We are looking for someone who wants to grow as part of a team. Ideal candidates desire to learn and grow and take on more responsibilities along the way. Join our team now!